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Virgin Money
Добавлен 4 авг 2006
Videos and clips from Virgin Money in the UK
Virgin Money Intermediaries - Stay Tuned 7: Retrofit Boost
Virgin Money Intermediaries - Stay Tuned 7: Retrofit Boost
Просмотров: 135
Видео
Virgin Money Intermediaries - Stay Tuned 6: A Lookback
Просмотров 11921 день назад
Virgin Money Intermediaries - Stay Tuned 6: A Lookback
Charles' story
Просмотров 434Месяц назад
Meet Charles, he’s been working at Virgin Money for almost 35 years and is classed as being legally blind. Charles is our Colleague Network Accessibility Champion and member of the Enable Network team, which gives a voice to colleagues and customers impacted by disability, mental or physical illness, caring responsibilities and neurodivergence. Through his own lived experience, he hopes to make...
Virgin Money Intermediaries - Stay Tuned 5: Self Employed
Просмотров 1412 месяца назад
Stay Tuned is back with some more insight - this time into how we support your Self Employed customers. Cat talks you through our lending approach for self employed limited company directors and also how our BDM team are on hand to help you understand what income figures we can use. For full details of our criteria, useful guides, downloads and forms plus details of your BDM please visit interm...
Virgin Money Intermediaries - Stay Tuned 4: Large Loans
Просмотров 1333 месяца назад
As part of our ‘Stay Tuned’ series Cat's here to talk through our support for Large Loans….from lending limits, interest only and even Offset Mortgages we consider the bigger picture and recognise it's not a one size fits all. There’s direct access to underwriters available and so with more complex scenarios we’ll take a view - it's all part of us saying ‘Yes’ to more. For more information spea...
Virgin Money Intermediaries - Stay Tuned 3: BTL
Просмотров 863 месяца назад
We’re Big on Buy-to-Let and in the 3rd episode of 'Stay Tuned’ Cat's here to explain why. From recent changes in terms and maximum ages through to our minimum income requirements, top slicing, portfolio lending and stress testing - Cat explains it all. Don't forget: Our Buy-to-Let best bits are available here intermediaries.virginmoney.com/btl-zone/ Our lending guide is here intermediaries.virg...
Virgin Money Intermediaries - Stay Tuned 2: Fix & Switch
Просмотров 923 месяца назад
Next up in our ‘Stay Tuned’ series, Cat, talks about our innovative new product, Fix & Switch. For more information, check out our Fix & Switch factsheet here intermediaries.virginmoney.com/downloads/pdf/fix-switch-factsheet-brokers.pdf For full details of our criteria, useful guides, downloads and forms plus details of your BDM please visit intermediaries.virginmoney.com/ We look forward to se...
Virgin Money Intermediaries - Stay Tuned 1: Introduction and Recap
Просмотров 1083 месяца назад
We’re really excited to bring to brokers our ‘Stay Tuned’ series - where we will be covering, in bitesize fashion, some of our recent red-hot changes and reminders of areas of policy we think are important to you and your clients. In the first of the series, Cat McNeil, National Account Manager at Virgin Money, talks to you about improvements we’ve made to our affordability and term offering, t...
Kiss my ISA
Просмотров 1,8 млн6 месяцев назад
Our Stocks & Shares ISA is straightforward, good value and rewarding.
ad This is how Chloe from Chloe’s Deal Club saves for a holiday ✈️
Просмотров 1176 месяцев назад
We want to help you make the most of your money and one way to do that is recognising how valuable your small every day savings are💰 Whenever you get a deal or save money on a purchase, try saving the amount you just saved. We bet you’ll be amazed how quickly those small savings actually add up and before you know it, you could have enough for your spending money, flights or even your full holi...
ad Is saving for a wedding one of your goals this year? Terms apply.
Просмотров 1107 месяцев назад
We all know weddings can be expensive, so here’s how Chloe from Chloe's Deal Club saved thousands on hers. Have you got any questions or tips to add? Now’s your time to add them! 18 UK only. Backed by the Current Account Switch Service. Virgin Money is a trading name of Clydesdale Bank PLC.
Virgin Money Current Account | All the best bits
Просмотров 11 тыс.Год назад
Virgin Money Current Account | All the best bits
Virgin Money Brighter Business Banking
Просмотров 1 тыс.Год назад
Virgin Money Brighter Business Banking
Calling all upstarts. Switch to brighter business banking
Просмотров 6 млнГод назад
Calling all upstarts. Switch to brighter business banking
Calling all upstarts. Switch to brighter business banking.
Просмотров 5 млнГод назад
Calling all upstarts. Switch to brighter business banking.
Manchester United - Debuts & Initiations Teaser
Просмотров 2472 года назад
Manchester United - Debuts & Initiations Teaser
Manchester United - Debuts & Initiations
Просмотров 1,3 тыс.2 года назад
Manchester United - Debuts & Initiations
Manchester United - Get set for the new season
Просмотров 2882 года назад
Manchester United - Get set for the new season
Virgin Money's Sustainable Business Coach with Organic Sea Harvest
Просмотров 4052 года назад
Virgin Money's Sustainable Business Coach with Organic Sea Harvest
Virgin Money's Greener Mortgages with Lorraine Scott
Просмотров 4762 года назад
Virgin Money's Greener Mortgages with Lorraine Scott
Up at The O2 with the Virgin Money Emerging Stars
Просмотров 9892 года назад
Up at The O2 with the Virgin Money Emerging Stars
What else do I need to save up for other than my deposit? | #MoneyOnYourMind
Просмотров 4173 года назад
What else do I need to save up for other than my deposit? | #MoneyOnYourMind
Is saving my deposit going to take years | #MoneyOnYourMind
Просмотров 4333 года назад
Is saving my deposit going to take years | #MoneyOnYourMind
When should I start thinking about my mortgage? | #MoneyOnYourMind
Просмотров 3483 года назад
When should I start thinking about my mortgage? | #MoneyOnYourMind
What is your best tip for saving up a deposit? | #MoneyOnYourMind
Просмотров 2053 года назад
What is your best tip for saving up a deposit? | #MoneyOnYourMind
If I have debt, can I get a mortgage? | #MoneyOnYourMind
Просмотров 6453 года назад
If I have debt, can I get a mortgage? | #MoneyOnYourMind
The home buying process: expert advice for first time buyers
Просмотров 6613 года назад
The home buying process: expert advice for first time buyers
Choose To Challenge: Holly Branson and Virgin Money's Helen Page
Просмотров 6433 года назад
Choose To Challenge: Holly Branson and Virgin Money's Helen Page
Bank services must get better
Amazing story. Very inspiring. This is my uncle Charles. Super proud of him!
I'm interested in putting £20k in a Virgin Money stocks and shares isa. Do I need a bank account with Virgin Money to do so? I currently bank with the Nationwide BS.
Hello there, thanks for reaching out. You don't need to bank with Virgin Money to open an ISA with us, you can apply for one of our accounts via our website if you click this link:uk.virginmoney.com/savings/. ^MM
@@virginmoney thank you for replying.
Hello ma'am, we had invested in a Versatile company, we lost our money, the company has run away, how will we recover our money❤
Hii
Hello ma'am, we had invested in a Versatile company, we lost our money, the company has run away, how will we recover our money❤
Hello ma'am, we had invested in a Versatile company, we lost our money, the company has run away, how will we recover our money❤
Hello ma'am, we had invested in a Versatile company, we lost our money, the company has run away, how will we recover our money
Hello ma'am, we had invested in a Versatile company, we lost our money, the company has run away, how will we recover our money
Hello ma'am, we had invested in a Versatile company, we lost our money, the company has run away, how will we recover our money
Hello ma'am, we had invested in a Versatile company, we lost our money, the company has run away, how will we recover our money
Why not open virgin Money platform
Spending alerts not working got transaction alerts switched on and latest update
Good morning Tony, thanks for the comment. Just so we're on the same page, what type of account do you hold? ^BA
@@virginmoney virgin money m plus
@@virginmoneym plus
Thanks for confirming this with us. Can you go into your phone settings, find the Virgin Money app and then make sure all notifications are switched to allow. Thanks, ^DB
@virginmoney have tried that and still doesn't work monzo works without any problem
virgin money are hiding something with their bullshit story about their backlog of payments on 28th june they failed two of my bill payments and stole the money they did not send to the recipients ok so the system is now delivering payments i had to send test payments of small amounts of £1 to various persons to make sure it got there by follow up texts they dont like being called free range morons bt the way , their ai bot terminates any mention of morons You sent im in a queu on land line at moment to their call centre takes about 40 minutes to get through to their rabbit warren You sent thousands of peple are affected but no mention of compensation You sent i suspect the covering up something bigger You sent all i got so far is a pack of lies You sent i got a screen shot of the account You sent but their system times you out every three minutes ang getting back in to the online bank is a pain in the ass You sent so i cant pay my bills buy groceries or do anything but complain on social media it not agents fault its vm im railing at in rant mode they wait time to speak to an agent is now infinite cos the just not answeing the phone too busy hugging other peoples money
Good Morning, thanks for sharing your point of view. I'm really sorry that you've been impacted by this incident, and I can assure you we're not hiding anything from you. As outlined in our updates on our social media platforms, we're aware of an issue that's delayed payments across the board, and we've worked tirelessly behind the scenes to put thing right. I can only apologise for the inconvenience this has caused you. ^LB
I’m doing it my school as well
I think the app needs a patch because I’ve tried multiple times to deposit a cheque recently and it just won’t work. The screen turns 90 degrees making it especially difficult and then it doesn’t actually capture the image.
Hi there, thank you for your feedback. We're sorry to hear about the issues you're encountering with the App. You are welcome to leave us some feedback regarding the issue on the following link: uk.virginmoney.com/feedback/ This was a fault presented in previous versions of our App, but it was resolved at the time. Can you check that you have the latest software version on your device as well as that your Mobile App is up-to-date? Once you've check the above, please try force stopping the app thereafter try resubmitting the cheque. If none of the above steps work you can try the following which would temporarily resolve the issue: close Mobile App > turn on screen recorder on your device > open app and submit the cheque > turn off screen recorder thereafter and delete the recording from your gallery. Thanks, ^GV
@@virginmoney I have the latest version of the app and it’s still doing the same thing.
Thanks for getting back to us. Have any of the other steps worked at all? ^GV
@@virginmoney no it does the same thing. I’ve noticed the camera is ok for my savings account but on my joint account the camera is 90 degrees out. And neither accounts will take a picture of the cheque when holding the camera still.
Hi there, sorry to hear that hasn’t fixed the issue. To be able to get this issue looked into please call our customer support team on 0800 121 7365 (Mon-Sat 7am-9pm & Sun 10am-5pm) and they will be able to get a ticket raised with our tech team to have this investigated for you. Thanks ^AB
That's a tad puerile!
I recomend you never use virgin pure scammers
Good Morning, sorry you feel this way. Would you like to share more information about what's happened? ^LB
It doesn't let you actually take the photo. Virgin Money is CRAP!
HI Mathew, thanks for linking in. you should be able to take a photograph of your cheque, is your camera not holding the document long enough for the picture to capture? Kind Regards^BL
We’ve explained some of the basics you need to know about ISAs, take a look. Want to find out more about which ISA is right for you? Click here: virg.in/3Ws8Ien Tax rules can change and depend on your personal circumstances. #SpringIntoSavings #ISAs #Investments #Savings
Unsure what an ISA is and how it can benefit you? We’ve got the answers you’re looking for. For more helpful guides on ISAs, click here: virg.in/4a9qHcM Tax rules can change and depend on your personal circumstances. #SpringIntoSavings #ISAs #Investments #Saving
😑 P r o m o s m
is not working, become an error as soon you scan cheque
Hi, thank you for getting in touch. We are sorry to learn you are having issues when using the app. Please click the following link for our digital how to guide on how to deposit a cheque, spkl.io/60554FVaV. If you are still experiencing issues please call 0800 121 7365 option 2 (Mon-Sat 7-9 & Sun 10-5) for assistance. Hope this helps. Thanks,^JB
@@virginmoneyYou know app is not working, cause you offer pay in book sent by post and etc. Contacted customer service few times. I guess is just marketing strategy, offer deposit by cheque.
Hi there, sorry to hear you are having this experience with the cheque deposit feature on the mobile app. Please call our customer support team on 0800 121 7365 option 2 (Mon-Sat 7-9 & Sun 10-5) and a member of the team will be able to assist you. Thanks ^AB
Not helpful at all, changing banks cause this is ridiculous
Very appropriate for a TV ad.
App is useless and so is virgin money app crashes every few minutes and does not tell you that money due in the day before it does like all the other apps do
Hi there, thanks for reaching out. Sorry you are having this experience with the app. Can you advise if it is a personal or business account that you are having this issue with the app for? Thanks ^AB
If you have a Virgin Savings account from 10 years ago starting with 08 sort code, this doesn't work as the login is 7 characters for those old accounts. There's no way of obtaining the 10 digit username it asks you for !
Hi there, thanks for checking by. Are you attempting to access the Savings Account through our App? ^JG
@@virginmoney I've done some digging and to me it seems that Virgin has different IT systems for different account types. This is so I can access the Virgin Mobile App which only allows accounts with 10 digits, unfortunately some or the old Standard Savings Accounts with Virgin Banking have 7 Characters username not 10 digits. So you cannot use the Standard Savings Accounts from Virgin to use the Virgin Mobile App - not great is it ? However, 'maybe' if you open up a Virgin Banking Current account (which of course YOU CAN use the Virgin Mobile App with) then maybe later on you can link in the old Virgin Savings account to it but I'm not sure; either way I am not going to open up a Virgin Current account I have no need.
You'd be correct in that we have different products available in different places at this time. If you've got an Account with an 08 Sort Code, it would only be available through the 'Online Service' at this time. I hope this clears things up a little. Thanks, ^JG
@@virginmoney Thanks.
Useless app for cheques. Changes view by 90 degrees and then there is no button to actually capture the image
Hi there. Thanks for getting in touch and for the feedback. The app will automatically capture the image of the cheque once the cheque is clear and in focus, hence there is no button to press. If you need any further assistance, please feel to get in touch. ^GV
@@virginmoney I have an iPhone 15 and have tried 3 times and it does not work. Cheque is in the post
Thanks, for getting back to us. We're sorry to hear that the app wasn't working as it should. Should you wish to leave us some feedback regarding this, you can do so on below link: uk.virginmoney.com/feedback/ If you need any further assistance, please do get in touch. ^GV
ad We’re here to help you spring into savings, so take a moment to relax and watch these gorgeous flowers grow, painted by Ambers Textiles 🌸 Don’t forget to follow us as we breakdown savings basics and share handy tips and tricks to make your money go further! Virgin Money is a trading name of Clydesdale Bank PLC. Backed by the Current Account Switch Service. #SpringIntoSavings #Savings #VirginMoney
best song choice
This app doesn't work for putting a cheque in total waste of time
Hi, Steve. Thank you for reaching out to us. What issues are you encountering when trying to cash a cheque in the app? Thanks, ^GV
Virgin Money is a trading name of Clydesdale Bank PLC.
Hi, Virgin Money. I understand that in todays modern world, digital services are seemingly the in thing. But my concern is what will happen if we face say... A huge Carrington Event or a major terrorist EMP or hacking attack which will affect the digital services or some far off war that may affect or even destroy major internet hubs. Is there an analogue backup system in place or is it a lengthy "back to the drawing board" routine?
this app sucks for paying in a cheq, it puts the camera in some weird reverse mode where up is down and left is right and when you manage to get the perfect focus, nothing happens.
Hi, we are sorry to learn you are having problems depositing a cheque on the App. Click the link for our how-to guides that walk you through all the important features of our app including paying in cheques: uk.virginmoney.com/service/demos/. You can also send feedback on how we can improve our digital banking services by email to hello@virginmoney.com. Hope this helps. ^JB
Card free ?
Hi Yash, Thanks for linking in with us, this is a free current account that comes with a free debit card, please let me know if you need any further information, Thanks, JM
It's all Greek to me.
What a useless bank. Tried to send 10k and got locked out internet and mobile banking. Called the fraud squad and the only thing they would take is a passport number, which was out of date. Told I must go into a bank five miles away, despite having difficulty walking, or my account is on lockdown forever.
Hi there, thank you for reaching out to us and for disclosing your circumstances to us. We're so sorry to hear about the experience you've had with Virgin Money. In order for us to look into alternative ways to assist with this matter, please call us on 0800 121 7365, Monday to Saturday 7:00am to 9:00pm and Sunday 10:00am to 5:00pm. When you call in, please advise the agent of the challenge you face with going into branch so that they can look for an alternative method to submit your details. Should you wish to raise a complaint or give us formal feedback regarding this, you can do so on below link: uk.virginmoney.com/service/complaints/ The team can also offer you additional support should you require any from the bank or possible third party support as well. Thanks, ^GV
It isn't what it appears to be
18+ UK only. Backed by the Current Account Switch Service. Virgin Money is a trading name of Clydesdale Bank PLC.
18+ UK only. Backed by the Current Account Switch Service. Virgin Money is a trading name of Clydesdale Bank PLC.
If you’ve got our Club M, M Plus or M-Account with Linked Saver, you can use our savings pots feature to help you achieve your goals this year too. 18+ UK only. Backed by the Current Account Switch Service. Virgin Money is a trading name of Clydesdale Bank PLC. #Goals #GetJanuready
18+. UK only. Backed by the Current Account Switch Service. The Virgin Money mobile banking app is available to personal and business current account customers. Virgin Money is a trading name of Clydesdale Bank PLC.
Don't let those Christmas cheques collect dust. You can deposit them from the comfort of your home with our handy app. It takes minutes, here's how👆 18+. UK only. Backed by the Current Account Switch Service. The Virgin Money mobile banking app is available to eligible personal current account customers. Cheques can take up to 2 working days to clear. Virgin Money is a trading name of Clydesdale Bank PLC
Totally useless bank.
Good Afternoon. Sorry to see you have this opinion of us. Is there something in particular you're unhappy with? ^LB
@@virginmoney I’m unhappy and dissatisfied about everything, from your staff attitude and your phone system. The only thing I want you to know is I am actively seeking to switch to another bank. I’ve never experienced such pathetic customer service from a company in my life.
Appreciate you sharing your views and I'm sorry to hear you'll be leaving us based on your experience. Should you wish to take this further and have your experience logged in the form of a complaint, please let me know and we'll take it from there. ^KP
Disgustingly incompetent, useless bank. I'm switching to a new bank.
UK, 18+. Backed by the Current Account Switch Service. Virgin Money is a trading name of Clydesdale Bank PLC.
Hello sir. I want to get education and some basic work to support me until i develop some skill. But i am not getting any chance to learn and develop some skill, i am struggling to have most fundamental recources like food and a place to live that one needs to grow and move forward in life. I don't any teacher or school to help me build skills because every information is free now and i can learn it myself from the internet but how can i focus on developing myself when my survival is in danger. There is literally no one in this world to help me. I just need some time so that i don't have to worry about my survival for 6 months to one year and i can focus on learning . I grew up doing labour work without any education but now i want to do some meaningful work and contribute to the world. But how can i even think about that when i am struggling for survival. All i need is some time when i don't have to worry about survival. And sorry sir for the negative tone, it just reflect my mental condition right now. I would be very grateful if you can do slightest of help. Thank you and have a good day